1. Introduction
Welcome to Centrix! These Terms of Use (“Terms”) govern your access to and use of Centrix's services, including voice communication, messaging, networking, cloud storage, and AI-powered tools. By accessing or using our services, you agree to comply with these Terms.
2. Services Provided
Centrix provides a suite of Communication Platform as a Service (CPaaS) solutions, including but not limited to:
- Voice: VoIP services on a private global network, supporting web and mobile calling capabilities.
- Messaging: Ability to send and receive SMS or MMS messages globally through an API.
- Numbers: Access to business numbers, including toll-free 800 numbers, as well as local and national numbers for purchase or porting.
- Identity: Services for identifying carrier and caller details associated with phone numbers.
- Video API: Programmable video solutions that are customizable and scalable for secure communication over a global network.
- Fax: Service to transmit, receive, and manage faxes through an API over a private global IP network.
3. User Responsibilities
As a user of Centrix’s services, you agree to:
- Provide accurate information during registration and maintain up-to-date contact details.
- Comply with all applicable laws and regulations when using Centrix’s services.
- Not misuse Centrix’s services for any illegal or unauthorized purpose.
4. Account Security
You are responsible for maintaining the security of your account credentials, including any login information provided by Centrix. You agree to notify Centrix immediately of any unauthorized access to your account.
5. Data Privacy
Centrix is committed to protecting your data. By using our services, you consent to the collection and use of personal data as outlined in our Privacy Policy. We take necessary steps to safeguard your data in accordance with applicable privacy laws.
6. Service Availability
Centrix strives to provide high-quality services with 99.9% uptime. However, Centrix cannot be held responsible for service interruptions due to unforeseen circumstances, including network failures or third-party outages.
7. Changes to Terms
Centrix reserves the right to update or modify these Terms at any time. Any changes will be communicated to users, and continued use of the services will be subject to the updated Terms.
8. Termination of Services
Centrix may suspend or terminate your access to services if you violate these Terms. You may terminate your account at any time by contacting Centrix support.
9. Limitation of Liability
Centrix’s liability for any claims arising from the use of our services is limited to the maximum amount paid by you for services within the last 12 months. We are not liable for indirect, incidental, or consequential damages.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which Centrix is headquartered. Any disputes shall be resolved in the competent courts of that jurisdiction.
