Privacy Policy

1. Introduction

At Centrix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services. Please note that we use Stripe to process payments, and Stripe handles all sensitive payment information. We do not collect or store any sensitive payment details, such as credit card numbers.

2. Information We Collect

We collect personal information that you provide to us when you sign up for our services, such as:

• Name, email address, and contact information
• Billing and payment details (please note, payment processing is handled by Stripe, and we do not collect or store your payment card information)
• Business and service usage data

We also collect non-personal data to improve our services, including information on how you interact with our platform, usage analytics, and technical data such as device information and IP addresses.

3. How We Use Your Information

Your information is used to provide, maintain, and improve our services. Specifically, we use your data for the following purposes:

• To provide access to our services (Voice, Messaging, Networking, etc.)
• To communicate with you about your account and service updates
• To process payments through Stripe (Stripe handles all sensitive payment information)
• To improve user experience and service performance through analytics

4. How We Protect Your Information

We implement a range of security measures to protect your personal information, including encryption of sensitive data, secure access controls, and regular security audits. While we take reasonable steps to protect your information, no online system is completely secure, and we cannot guarantee absolute security. Please note that Stripe employs its own robust security measures for processing payments.

5. Sharing Your Information

We do not share or sell your personal information to third parties. However, we may share your information in the following situations:

• With trusted service providers who help us deliver our services (e.g., payment processors, cloud storage providers). For payment processing, we use Stripe, which handles all sensitive payment information.
• When required by law or to comply with a legal obligation.
• In the event of a merger, acquisition, or sale of assets, where your information may be transferred to the new owner.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our platform, such as remembering your preferences and analyzing usage patterns. You can adjust your browser settings to control cookies, but some features may not function correctly without them.

7. Data Retention

We retain your personal information for as long as necessary to provide services to you and fulfill legal obligations. You can request to delete your information or account by contacting our support team at any time. Please note that Stripe handles payment data separately, and you should refer to Stripe's Privacy Policy for more information on how payment data is retained.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. You may also request that we restrict processing or transfer your data to another provider. Please contact us for any inquiries regarding your rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: